Shipping Policy

• Order Processing Time: All orders are processed within 1–3 business days.
• Delivery Time: Once shipped, orders are typically delivered within 4–7 business days across India. (Remote areas may take longer.)
• Shipping Charges:
  • Free shipping on all prepaid orders above 2 pieces.
  • A standard shipping fee of ₹150 applies for orders below 2 Pieces.
• Order Tracking: You will receive a tracking link via email once your order has been shipped.

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Return & Exchange Policy

• Eligibility: Returns and exchanges are accepted within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with tags.
• Return Process:
  1. Enable Return Request.
  2. Our team will arrange a reverse pickup (where available).
  3. Once approved, you can choose between an exchange or store credit/refund.
• Refund Timeline: Refunds are processed within 5–7 working days.

Chanra & Velman Ventures Private Limited

Email: info@bluefifth.in

Address - 160, Housing Unit, Dharapuram, Tamil Nadu - 638656

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These terms and conditions govern the use of the Bluefifth website and services. By using our website, you agree to be bound by these terms.

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1. General

• This website is operated by Bluefifth.
• By using our services, you agree to be bound by these Terms.
• We may update these Terms from time to time. Your continued use of the website means you accept the updated version.

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2. Products & Orders

• We do our best to show product details and colors accurately. However, slight variations may occur due to screen settings or fabric nature.
• Placing an order means you are making an offer to purchase. We reserve the right to accept or reject any order.
• In rare cases (stock unavailability, incorrect pricing, or payment issues), we may cancel your order and notify you immediately.

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3. Pricing & Payments

• All prices are listed in **Indian Rupees (INR)** and include taxes unless otherwise stated.
• We accept payments via secure gateways (UPI, cards, wallets, net banking, etc.).
• If there's a pricing error, we may cancel the order or request additional payment before dispatch.

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4. Shipping & Delivery

• Orders are usually processed within 1–3 business days.
• Delivery timelines are 4–7 business days across most of India (remote areas may take longer).
• Once shipped, you will receive tracking details by email.
• We are not responsible for delays caused by courier services or unforeseen events.

(For more details, check our Shipping & Returns Policy.)

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5. Returns & Refunds

• We want you to be happy with your purchase! Returns and exchanges are accepted within 7 days of delivery, subject to our Return Policy.
• Returned items must be unused, unwashed, and in original condition with tags.
• Certain items like innerwear, sale items, and gift cards are not eligible for return.
• Refunds are processed within 5–7 working days after quality checks.

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6. Use of Website

• You agree not to misuse the website (e.g., hacking, spamming, or misrepresenting information).
• You must provide accurate and up-to-date information while placing an order.

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7. Intellectual Property

• All logos, designs, images, text, and other content on this site belong to Bluefifth.
• You cannot copy, reproduce, or use our content for commercial purposes without written permission.

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8. Limitation of Liability

• While we ensure top quality, Bluefifth will not be liable for indirect or incidental damages arising from the use of our products or services.
• Our maximum liability is limited to the value of the product you purchased.

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9. Privacy

• Your privacy matters to us. Personal information is collected and used only in line with our Privacy Policy.

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10. Referral Program Terms

• We love it when our customers spread the word! If you take part in our Referral Program, here's how it works:
  • Eligibility: The program is open to all customers with a valid Bluefifth account.
  • Earning Rewards: You'll receive referral bonus, discounts, or commissions only when your referred customer makes a successful purchase (conditions may vary by campaign).
  • Fair Use: Self-referrals or creating multiple fake accounts to earn rewards are not allowed. Any misuse may lead to cancellation of rewards and suspension from the program.
  • Reward Usage: Referral rewards are non-transferable and cannot be exchanged for cash unless stated otherwise.
  • Program Changes: Bluefifth reserves the right to modify, pause, or stop the referral program at any time without prior notice.
  • Final Decision: In case of disputes, Bluefifth's decision will be final.

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11. Governing Law

• These Terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu.

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12. Contact Us

Have questions about these Terms? We're here to help! 📧 info@bluefifth.in

1. Organizer

The Bluefifth Customer Reward Program team is organized and managed by Bluefifth board members.

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2. Eligibility

• Open to all Indian residents aged 18 years and above.
• Employees of Bluefifth, their family members, and associated partners are not eligible.
• A minimum purchase of ₹1,000 (Rupees One Thousand) or more in a single order on the Bluefifth website is required to qualify.

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3. Program Duration

• The Program will remain open until the first 10,000 eligible customers (who have purchased ₹1,000 or more) are reached.
• Once the milestone of 10,000 eligible customers is completed, the Program will be closed and the reward process will begin.

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4. Reward Entries

• Each eligible customer who makes a purchase of ₹1,000 or more will automatically receive one (1) entry into the Program.
• Multiple orders by the same customer are allowed, and each order of ₹1,000+ will count as a separate entry.

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5. Rewards

• Grand Prize: After reaching 10,000 eligible customers, one customer will be selected to receive an iPhone 16 Pro Max.
• The Company reserves the right to substitute the prize with another item of equal or greater value if necessary.
• No cash alternative will be offered.

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6. Selection of Winner

• The winner will be chosen fairly from the pool of 10,000 eligible entries using a random selection process.
• The draw will be conducted transparently in the presence of authorized Bluefifth representatives.
• The Company's decision regarding the winner will be final and binding.

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7. Announcement & Delivery

• The grand prize winner will be announced on the Bluefifth website and official social media handles.
• The winner will also be contacted directly via email/phone.
• The prize will be delivered to the winner's registered shipping address within 30 days of the announcement.

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8. Taxes & Liabilities

• As per Indian tax laws, prizes exceeding ₹10,000 are subject to TDS (Tax Deducted at Source).
• The winner must provide valid PAN details and bear applicable TDS charges before claiming the prize.
• The Company shall not be responsible for any additional costs, duties, or liabilities beyond the announced reward.

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9. General Conditions

• This Program is a customer reward activity designed to promote sales and reward Bluefifth customers. It is not a lottery, betting, or gambling scheme.
• Fraudulent, duplicate, or incomplete entries will be disqualified.
• The Company reserves the right to modify, extend, or cancel the Program without prior notice in case of unforeseen circumstances.
• Participation in this Program constitutes acceptance of these Terms & Conditions.

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10. Governing Law

• This Program shall be governed by the laws of India.
• Any disputes will be subject to the jurisdiction of courts in Coimbatore, Tamil Nadu.

Welcome to the Bluefifth Affiliate Program! These Terms govern your participation in our Affiliate Program. By signing up, you agree to follow the rules below.

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1. Eligibility

• The program is open to individuals, influencers, and businesses with a valid bank account and PAN card (for Indian residents).
• Bluefifth reserves the right to accept or reject any affiliate application.

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2. Affiliate Commission

• Affiliates earn a commission on every successful purchase made through their unique referral link or code.
• The commission rate will be communicated at the time of joining and may vary by product or campaign.
• Commissions are only paid on completed, non-returned, and fully paid orders.
• Any cancelled, refunded, or fraudulent transactions will not qualify for commission.

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3. Payouts

• Payouts are processed on a monthly basis once the minimum payout threshold of **₹1000** is reached.
• Payments will be made via bank transfer/UPI.
• Affiliates are responsible for providing accurate payment details. Bluefifth is not liable for failed payments due to incorrect information.

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4. Fair Use Policy

• Affiliates must promote Bluefifth honestly and ethically.
• Misleading claims, spam, coupon misuse, self-purchases, or fake referrals are strictly prohibited.
• Any violation may result in termination from the program and forfeiture of unpaid commissions.

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5. Content & Branding

• Affiliates may use official Bluefifth logos, banners, and creatives provided by us.
• You may not alter, misuse, or create false advertising that harms the Bluefifth brand.
• Paid ads (Google, Meta, etc.) using Bluefifth's brand name without written approval are not allowed.

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6. Taxes

• Affiliates are responsible for complying with applicable tax laws.
• TDS (Tax Deducted at Source) will be applied as per Indian government regulations.

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7. Program Changes

• Bluefifth reserves the right to modify, suspend, or terminate the affiliate program at any time without prior notice.
• Commission rates and payment terms may be updated. Affiliates will be notified of any major changes.

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8. Limitation of Liability

• Bluefifth is not responsible for any indirect, incidental, or loss of income arising from participation in the affiliate program.
• Our maximum liability is limited to the commission earned by the affiliate.

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9. Governing Law

• These terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu.

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10. Contact Us

For affiliate-related queries: 📧 info@bluefifth.in

At Bluefifth, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or use our services.

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1. Information We Collect

• Personal details: name, email, phone number, shipping & billing address.
• Payment details: (processed securely by our payment partners – we do not store card/UPI details).
• Order history & preferences: products purchased, returns, wishlists.
• Device & browsing data: cookies, IP address, browser type, to improve your shopping experience.

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2. How We Use Your Information

• Process and deliver your orders smoothly.
• Send order updates, offers, and customer support messages.
• Improve our website, products, and customer experience.
• Prevent fraud, unauthorized transactions, and ensure secure payments.

We never sell or rent your personal information to third parties.

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3. Cookies

• Our website uses cookies to enhance browsing, remember your preferences, and serve personalized recommendations.
• You can disable cookies anytime in your browser, but some features may not work properly.

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4. Sharing of Information

• We may share limited data with:
  • Trusted service providers (couriers, payment gateways, IT partners) strictly for order fulfillment.
  • Legal authorities if required by law.

No third party will ever receive your data for advertising without your consent.

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5. Payments & Security

• All online payments are handled by secure, payment gateways.
• Bluefifth does not store your full credit card, debit card, or UPI details.
• We use encryption and strict security measures to keep your data safe.

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6. Your Rights

• You have the right to:
  • Access, update, or delete your personal information.
  • Opt-out of promotional emails anytime.
  • Request details of what data we hold about you.

For any privacy-related requests, write to privacy@bluefifth.in.

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7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors.

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8. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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9. Contact Us

For questions about this Privacy Policy: 📧 info@bluefifth.in